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Safety behind the Wheel Our Commitment to Drivers

GGTAXI is dedicated to keeping people safe on the road. Our technology enables us to focus on driver safety before, during, and after every trip.

Before the Trip

Picking up Passengers

No Anonymous Pickups

All riders must create an account and provide their name, email address, and phone number before they can request a ride. So when you accept a request, you’ll know who you’re picking up and so will we.

Substitute Phone Numbers

In many locations around the world, GGTAXI uses technology that anonymizes phone numbers to keep contact details confidential. So when you and your rider need to contact each other, your personal information stays private.

On trip Getting to the Destination

In-app Navigation

When riders enter their destination, you will automatically receive turn-by-turn directions in the app—so you can focus on getting there safely.

Always on the Map

GPS data is logged for every trip so we know who you’re driving and where you’re going, which promotes accountability and encourages good behavior.

After the Trip

Always Improving the RB Experience

No Change, No Hassle

Fares automatically charge the rider’s payment method on file, so for most trips you can avoid using cash altogether. But if a rider pays in cash, the app automatically issues credit so you’ll never have to make change.

Driver Feedback

You rate your rider after every trip. We review those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using GGTAXI.

24/7 Support

Our support team is always ready to respond to any questions you may have about your driving experience.

I like the two-way rating system. It’s the ultimate accountability and a good protective measure for the drivers and riders alike

There for you Safety Never Sleeps

Rapid Response

Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.

Assisting Law Enforcement

In cases where local law enforcement provides us with valid legal process, we provide them with useful data to help in their investigations.

Serving Communities Safer Cities

Our commitment to safety extends to the communities we serve.
Learn about how we’re using technology to make cities safer.