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Trip safety Our commitment to riders

GGTAXI is dedicated to keeping people safe on the road. Our technology enables us to focus on rider safety before, during, and after every trip. Here's how.

Before the Trip

Getting a Safe Ride

Safe Pickups

The GGTAXI app automatically finds your location to provide door-to-door service. That means you stay safe and comfortable wherever you are until your driver arrives.

Open to Everyone, Everywhere

All ride requests are blindly matched with the closest available driver. So there is no discrimination based on race, gender, or destination.

Driver Profiles

When you’re matched with a driver, you’ll see their name, license plate number, photo, and rating—so you know who’s picking you up ahead of time. And even after the trip, you’re able to contact your driver if you left something behind.

On trip Getting to your destination

Share your ETA

TOnce your driver has picked you up, share your ETA with your friends and family so they can follow your route and know when to expect you.

Always on the Map

Follow your trip in real-time so you always know where you are.

After the Trip

Always here for You

Anonymous Feedback

After every trip, you can rate the driver and provide anonymous feedback about your ride. We review all feedback because our goal is to make every ride a great experience.

24/7 Support

Our support team is always ready to respond to any questions you may have about your trip and help you retrieve lost items.

Rapid Response

Our specially-trained incident response teams are available around the clock to handle any urgent concerns that arise.

I use GGTAXI because I know they only charge drivers $29 Plus I always get a new car and a professional driver.

Rider safety tips How to Keep Yourself Safe

We worked with law enforcement to create this guide on how to ride safely with GGTAXI.
It explains what you can do to stay safe while riding.